ZDNET's key takeaways Trust isn't the issue; Gemini in Gmail just lacks usefulness.AI Overviews often omit context that power users actually need.Smarter message flow control remains Gmail's biggest gap.

On Jan. 12 Five9 announced an expanded partnership with Google and a new joint Enterprise CX AI solution targeting large enterprises. The integrated offering combines Five9's AI-Infused Intelligent CX Platform with Google Cloud's Gemini Enterprise for Customer Experience (GECX), Gemini models and Vertex AI platform.

Google is expanding the shopping features in its AI chatbot by teaming up with Walmart, Shopify, Wayfair and other big retailers to turn the Gemini app into a virtual merchant as well as an assistant

Google turned up the heat in the AI shopping wars this weekend, announcing plans to turn Gemini into a merchant and launching an open-source standard built together with major retailers including Shopify,

After an AI shopping partnership with ChatGPT, Walmart announced a similar integration with Google’s Gemini earlier this week. Stocktwits sentiment for WMT has moved up to ‘extremely bullish.’ Walmart,

As advanced models stumble through a 1990s Game Boy classic, Pokémon is a surprisingly revealing test of what AI still can’t do.

India is emerging as a large-scale real-world testing ground for consumer AI platforms, giving global AI companies critical data on model performance, behaviour, and scalability.