Alex Carver is a writer and researcher based in Charlotte, N.C. A contributor to major news websites such as Automoblog and USA Today, she’s written content in sectors such as insurance, warranties, ...

JACKSONVILLE, Fla. – Insurance experts are shedding light on Direct Repair Programs (DRPs), also known as Managed Repair Programs (MRPs), after a Jacksonville homeowner said she’s been left to pay out ...

Jacksonville residents at risk of losing their homeowners insurance due to roof damages can now begin applying for the next round of no-interest loans from the city for repairs. City Council approved ...

A Jacksonville family says they are spending the holidays in a home ripped apart after discovering that a roof installed through their insurance company years ago was allegedly never done correctly.