A Utah police department’s experiment with artificial intelligence took an unexpected turn after a software-generated report ...

McKinsey recent data shows Millennial managers emerging as AI super-users. championing AI and reshaping the future of work as ...

As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

Agentic AI transforms contact centers by enhancing scalability, personalization, and efficiency. It emulates agent behaviors, supports proactive service, and aligns with enterprise goals like reducing ...

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

A recent Utah police report falsely stated that one of its officers had transformed into a frog. The error was a striking example of AI-generated hallucination ...

Police departments have relied on advanced technology for years, from license plate readers and facial recognition to body ...

Chatbots put through psychotherapy report trauma and abuse. Authors say models are doing more than role play, but researchers ...

For some, AI is a trusted tool, a helper, a thought-partner, and a guide that amplifies creativity and saves time. For others ...

The criticisms aimed at the technology — the lack of reliability, data leakage, inconsistency — offer a playbook for growing ...

When people saw the claim, it went viral for the obvious reason: police reports are supposed to be boring, factual documents, ...

If California continues down its usual regulated path, it’s unlikely to have the capacity to build power plants that are ...