"Improving our NPS by 8 points in a single year is a reflection of the trust our clients place in us and the consistent dedication our team brings to every interaction," said Sam Sidhu, President and ...

Traditional page-one SEO is no longer the whole game. AI Overviews and AI tools like ChatGPT shape first impressions before ...

The Gemini app today is adding “Personal Intelligence” in beta. This lets Gemini use the data Google already has to “supercharge” responses.

Product-market fit proves people want your product, but only a strong go-to-market strategy turns that demand into consistent ...

Now in its tenth year, the awards program evaluated 24 leading health insurers using Corporate Insight's comprehensive Health Plan Experience Benchmark framework, which assesses functionality, design, ...

Metropolitan Airport News recently spoke with Belinda Jain, Vice President, Customer Experience & Commercial at JFKIAT – the ...

Plus500 closed the year to 31 December 2025 with results ahead of market expectations, helped by steady revenues, wider ...

Paul Ripon closed nine Sylvan Learning centers last year and filed bankrupty last month. Some customers are wondering if they ...

Zapier reports five workplace AI agent examples that enhance workflows by automating tasks like sentiment analysis, lead ...

TORONTO, Jan. 12, 2026 /PRNewswire/ -- Tulip, the leader in modern retail store operations and engagement technology, today ...

Retail success attributed to filling unmet needs with science-driven, consumer-friendly solutions and loyal customer ...

In today’s fast-paced digital world, finding the sweet spot between automation and personal connection can be a game-changer for customer engagement. In this article, marketing leaders and CEOs share ...