The Southeast Communications Center (SECOMM) is introducing artificial intelligence software to manage non-emergency calls.

When 911 receives an emergency call involving a mental health crisis, police are often the first to respond — but should they ...

The Tampa Police Department rolls out new virtual reality pods, so officers can practice de-escalation techniques.

A successful, regional program to attract and train teenagers in firefighting and emergency medical services is returning for ...

"Tragic standoff in Florida neighborhood leaves community reeling as ER doctor takes a devastating turn. Heartbreaking ...

Some officers will not be allowed to provide an emergency response when driving police vans until they undergo training.

Amid claims of professional negligence occasioned by poor emergency and trauma care services, Mrs Charity Unachukwu gave ...

The merger combines 21 part-paid employees under one department while keeping fire and EMS funding streams separate, officials said.

Raleigh’s 911 call takers now assess whether callers are best served by police or EMS, or if a mental health professional ...

GREEN BAY, Wis. (WBAY) - A new AI-powered training system is revolutionizing dispatcher education in our community. AI is ...

The township ended 2025 on sound financial footing, officials say, despite a tumultuous year marked by concerns about the police department budget. At this week’s meeting of the Board of Trustees, ...