Founded in 1925, Erie has continued to focus on affordability and exceptional customer service — two of the reasons we put it on our best car insurance companies list. We like Erie's Rate Lock® ...

Recruiting new customers costs seven to nine times as much as it does to keep current customers from leaving. Besides the obvious foregone revenue, dissatisfied customers are not going to recommend ...

SUPERAGENT AI CEO Vlada Lotkina and CTO Vadym Shashkov issue a final warning to the industry: automate retention today or face obsolescence when the fully autonomous agent arrives in Q1 2026.

As per the company, Bolt’s monthly customer retention rate is 4 to 6 percentage points higher than overall platform average The 10-minute food delivery segment accounts for 10% of the total orders on ...

If your internet bill suddenly jumps $12, your airline miles stop going as far, or your streaming subscription quietly tacks on another fee, you’re not imagining it. It’s what experts call the ...

Insurers face a potentially turbulent 2026, with economic uncertainty and weather-related catastrophes set to influence underwriting results and profitability. Yet, according to TransUnion's latest ...

Drivers in Florida might finally see some relief in their auto insurance rates this year. WINK News has been closely following the developments as the state has been working on this since 2023. "It's ...

The authors do not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and have disclosed no relevant affiliations beyond their ...

AT&T added hundreds of thousands of new postpaid customers in Q3 2025, but its churn rate rose as existing users left the network. The loss of autopay discounts and billing frustrations may be driving ...

Click to share on Facebook (Opens in new window) Facebook Click to share on X (Opens in new window) X Student retention specialist Lynette Glasford: "I would've stayed in school if I had someone real ...

We independently evaluate all of our recommendations. If you click on links we provide, we may receive compensation. Yasmin Ghahremani is a full-time Associate Editorial Director at Investopedia, ...