When it comes to highlighting shocking customer care in Ireland and the myriad ways readers have been let down, this page is rarely found wanting. But with it being the season of goodwill and all, we ...

Washington — A bipartisan deal on health care remains elusive in the Senate with a key vote on Affordable Care Act tax credits set for next week. "The conversations continue," Senate Majority Leader ...

Freedom Mobile, the fourth-largest wireless carrier in Canada, has disclosed a data breach after attackers hacked into its customer account management platform and stole the personal information of an ...

Unlike just a few years ago, even occasional or first-time customers today expect white-glove treatment from companies in return for spending their hard-earned dollars with them. And they will quickly ...

An Edinburgh caregiver is vying for a Christmas number one after recreating an iconic hit with some industry names. Jamie Morley took some time away from his role and recorded Robbie Williams' hit ...

The government released new statistics this week showing that 10,840 children aged 16-18 are living in so-called ‘supported accommodation’, more than one in 10 (13%) of all children in care. Despite ...

Americans are going into 2026 more anxious about health care costs than at any other point in recent years, a new West Health-Gallup survey finds. Almost half of adults, 47%, say they’re worried they ...

Nintendo of America has made the decision to outsource its customer support services, resulting in hundreds of contractors losing their jobs amid concerns Nintendo’s customer support will suffer as ...

A Denver resident says he lost $17,000 after he claims a United Airlines agent transferred him to a scammer The scammer convinced the traveler, Dan Smoker, that his charge would eventually get ...

Nearly one million Americans have been removed from a health care plan in New York over the last two years, according to data from KFF, a nonprofit health policy research and news organization.